Q:What do I expect from a photo session?
A:For children or dogs, first 15-30 min is a ‘getting to know’ time, so they can get comfortable with the environment. A lot of times, your children won’t sit still, which is perfectly fine. I will be following him/her/them to capture their natural expression.

Q:What is the process?
A:First, we meet to discuss what your goal is for portrait photos before your photo session date. After a photo session, I will do artistic enhancement and this can take anywhere from a few days to over a week. Then we will meet at your home or our studio to go through the photos and pick your favorites and decide on sizes in what form.

Q: How will the photo be displayed?
A: We offer canvas board. Photos are printed on high quality paper and pressed on a canvas board. This is rigid enough to be hung on its own, but it also can be framed. Frame price depends on which frame you choose.

Q: Should I feed my kids before a photo session?
A: Yes. We want them to be happy, not hungry and cranky…

Q:Should I bring anything?
A:Yes! Please bring your children/dog’s favorite toys, blankets or anything that’s part of your children’s life right at the moment. These are great things to have in the photos, so when you look at the photos years after, it can remind you what your children liked at that time. It is a great memory enhancer.

Q:What do I need to do before getting my dog’s photo taken?
A:Well, a tired puppy is a good puppy! It is always a good idea to get some exercise before a photo session.

Q:Where is your studio?
A:Our studio is just south of downtown San Mateo. Street parking is never a problem here.

Q:Are you available on weekends?
A:Portrait sessions are scheduled from Tue to Sat.

Q:I emailed you, but have not heard back…
A:We usually get back to you withing 2 business days, Mon – Fri, between 11am and 4pm. If you do not hear back from us for more than 3 business days, please email again with different title or call us just in case your email went to our spam folder for some reason. We are closed on all national holidays and 2 weeks during Christmas and New year holidays.

Q:I prefer outdoor photo shoot…
A:No problem! We can photograph in our back yard, your backyard or a park of your choice. For dogs, I highly recommend your yard or ours since other dogs at a park can be very distracting. Photo session starts 2 – 1.5 hours before sunset.

Q:I need an image for holiday cards. How much in advance do I need to take pictures.
A:Never too early! It takes anywhere from 1 week+ on my end, then time to print cards(10 days to 2 weeks), shipping time to you(1 week+), then shipping time from you to destination(a few days?). So I would say 6 weeks at least, so when you order prints, you don’t have to pay extra for rush processing. Most printing companies charge you extra for rush printing and shipping time. So if you plan 8-6 weeks ahead, you should have enough time.

Q:I don’t like my acne, double chin, dark circle under my eyes… Can you fix them?
A:yes! Just let me know what you want me to remove. I useally remove temporary blemishes such as acne and dark circles.